Need help to reset your password?
- Enter your surname in the Surname field, exactly as it appears in HR Online
- Click on the Calendar icon to select the month, year and day for your date of birth - this will then display correctly as dd/mm/yy
- Enter your E number which should be E followed by seven numeric digits
- Enter your National Insurance Number which must not include any spaces (for example AA121234B)
- Enter the Captcha text or click on Refresh image for a different Captcha text
- Press Submit
- You will be asked to create a new password - it must be a minimum of 8 characters, containing at least one number and a mixture of capitals and lower case letters
If you need assistance doing this please contact HR Helpline on 0800 028 3803.