Forgotten password - complete the fields below

Need help to reset your password?

  1. Enter your surname in the Surname field, exactly as it appears in HR Online
  2. Click on the Calendar icon to select the month, year and day for your date of birth - this will then display correctly as dd/mm/yy
  3. Enter your E number which should be E followed by seven numeric digits
  4. Enter your National Insurance Number which must not include any spaces (for example AA121234B)
  5. Enter the Captcha text or click on Refresh image for a different Captcha text
  6. Press Submit
  7. You will be asked to create a new password - it must be a minimum of 8 characters, containing at least one number and a mixture of capitals and lower case letters
If you need assistance doing this please contact HR Helpline on 0800 028 3803.