Employee Handbook

The Employee Handbook, along with your contract of employment and our People Policies, is your essential guide about working at Santander.
You'll need to read this either before or as soon as you join us and use it as your ongoing guide when you need to and keep up to date with any changes on a regular basis. If you need any support always talk to your manager as it's important that you understand what this means for your career with Santander.
When we update the Handbook, we'll always let you know and tell you what's changed or new and you must always make sure you fully read and understand the updated sections to make sure you know what you may need to do differently.
The Handbook also has essential information about other areas of your role with us including your personal responsibilities to prevent money laundering and to comply with Anti Bribery and Corruption legislation, among other things. We expect you to fully understand and always follow these to protect yourself, our customers and our business.
The Handbook does not apply to you if you work for Santander Operations, Santander Technology or Produban.

Need help?

Contact us
Tel: 0800 028 3803 (Mon-Fri, 9am-5pm)
Email:  hrhelpdesk@santander.co.uk
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