Who are the CWU?

The Communication Workers Union is an independent professional organisation with a long track record of representing employees in Santander, and has the experience and financial strength to do a first class job on your behalf. We collectively bargain for members on terms and conditions of employment and also represent members individually on grievance and discipline issues.

Objectives and Member Benefits

The union's first duty and responsibility is to protect and promote the interests of its members in the workplace. Reflecting a model democratic structure, every CWU member belongs to one of the union's branches. Our representatives are elected by our members and are highly motivated, well trained and on hand to help you. To back up our local reps in the Bank the Union has a network of regional and national officers including legal, safety and equality experts.
 
We also offer our members extra benefits, such as free legal advice, a free will-writing service, and discounted motor, home and travel insurance. We are affiliated to the TUC and UNI the global union federation. 
 
Click here to visit our website and find out more about our campaigns and the work we do to support our members.

The Structure of the Union

In Santander the CWU is organised into local Branches that represent members in different grades and locations. A summary of the arrangements is shown below. 
 
CWU Representation Branch Representation
CWU ALGUS National Branch Band S1 and S2 employees (formerly Band 1-3) on A&L terms and conditions in all areas of the Group (predominantly Carlton Park and in the Retail Network), outside of CWU Bootle, Bradford and the N&NFS bargaining units.
Band S3-S5 employees (formerly Band 4 and 5) on A&L Senior Manager terms and conditions in all locations. 
CWU Bootle Financial Services Branch Band S1 employees (formerly Band 1 – 2) on ALCB (Alliance & Leicester Commercial Bank) terms and conditions. Predominantly based at Bootle and Business Centres, with the exception of some Band 2 employees in Commercial Bank with supervisory responsibilities.
CWU Bradford Financial Services Branch Band S1 employees (formerly Band 1–2) on ALCB terms and conditions, based in Bradford, with the exception of Band 2 employees in Commercial Bank with supervisory responsibilities.
CWU Northern & National Financial Services Branch Band S1 and S2 employees (formerly Band 2-3) on ALCB (Alliance & Leicester Commercial Bank) terms and conditions. Predominantly based at Bootle, Business Centres and a small population in Bradford, Band 2 employees in Commercial Bank with supervisory responsibilities. Band S1 and S2 employees (formerly Band 2-3) on ALCF (Alliance & Leicester Commercial Finance) terms and conditions. Predominantly based at Manchester and in Business Centres.


Joining the CWU 

If you are interested in joining the CWU, please either click here to download the request for information form; contact the relevant local CWU branch (see below); or call Freephone 0800 731 7434.
 
CWU Contacts Contact Telephone Numbers  Email Address
CWU Head Office 020 8971 7200 Santander@cwu.org
CWU ALGUS National Branch 0116 2003620 info@cwualgus.org.uk
CWU Bootle Financial Services Branch  0151 966 2420 bfsunion@gmail.com
CWU Bradford Financial Services Branch 01274 369631 Karen.Hall@santander.co.uk
CWU Northern & National Financial Services Branch 0151 966 2221 john.nicholas@isbanuk.com